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Does it make any difference what kind of door I have?

Yes it does, but there is a biometric / fingerprint lock for every door! The things you need to consider are:

  • the direction in which your door opens
  • whether the locks will be on the left or right side of the door
  • whether your door thickness is within range (usually a minimum of 40mm), and
  • will the fly screen door be impeded by the lock?
Please take the time to consider all these questions before choosing and buying a biometric / fingerprint lock. And, of course, call or email our team if you need help choosing the lock that will best suit your door and your purpose.
How are your locks powered?

All our biometric / fingerprint locks run on 4 AA batteries. A set of batteries will easily last you a year. This means that during a power cut you still have access to your home or workplace. You’ll be given at least two weeks warning that the battery is getting low. The unit will give you a warning each time the lock is used until the batteries are replaced. If, in the worst-case scenario, your battery runs flat, you can connect an external 9-volt battery to repower the unit. Of course, all our units also come with a key as a backup

How many fingerprints can be saved in the lock?

The fingerprint/pin code capacity of our locks in most cases exceeds 100. While you’ll never want to have thousands of people entering your home, it’s comforting to know that you can store all or your family’s fingerprints in our systems. You can, and should, store the print from each finger of each family member, because a simple band-aid can hinder a scan and access – and you never know when an accident will happen.

Is it easy to add or remove a user?

Yes, adding or removing a user to one of our biometric / fingerprint locks takes under a minute, and resetting your whole database only a few seconds. As you’ll see in your installation instructions and video, when you install your biometric / fingerprint lock it will be set with an admin or default passcode. Make sure you follow the easy instructions and change this immediately! Also, make sure you add in or remove users as they come and go. This is particularly important for workplaces and hotels and is easy and quick to do on all our biometric / fingerprint locks.

What is a scene?

If you’re not familiar with scenes, think of them as automatic to-do lists for the connected electronics in your home. Most people associate scenes with lighting, and that’s certainly the most common application: you might have a “Good Night” scene that shuts down all of the lights in the home, a “Wake Up” scene that gently illuminates the bedroom and master bath, and a “Coming Home” scene that brightens the foyer, hallway, and kitchen with a single button press.

What is Fingerprint Locks / Biometrics?

The study of biometrics in the IT technology area relates to authentication techniques – which means ‘am I who I say I am?’ Biometrics looks for biological characteristics, for example, a fingerprint that can be automatically referenced and validated from a database of fingerprints. In over 140 years of fingerprint comparison worldwide, no two fingerprints have ever been found to be alike, this includes identical twins! And, our fingerprints remain unchanged throughout our life. Learn More Here

What is geo-fencing?

A geo-fence is a virtual perimeter for a geographic location e.g. Your suburb. A geo-fence could be dynamically generated—as in a radius around a your home or point location, or a geo-fence can be a predefined set of boundaries, like business storage yard or neighbourhood boundaries. The use of a geo-fence is called geo-fencing, and one example of usage involves a location-aware device (e.g. your mobile phone) a location-based service (e.g. VeraEdge z-wave gateway) notifying you a user entering or exiting a geo-fence. This activity could trigger an alert to the device’s user as well as messaging to the geo-fence operator. This info, which could contain the location of the device, could be sent to a mobile telephone or an email account.

What percentage of false acceptance or rejection do your locks give?

The False Acceptance Rate (FAR) is the probability of the system incorrectly authorising a non-authorised person by incorrectly matching the fingerprint with the template saved in the database.The FAR is normally expressed as a percentage. Obviously, the lower the percentage the better the fingerprint scanner is. You’ll be pleased to know our biometric / fingerprint locks have an extremely low


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Contact us today or Call us on 1300 539 537 with any queries